Help

Help

 

To get started on PMP Gateway, take a moment to review the instructions and tutorial video(s) below. If you have any additional questions or would like to submit a request, click here.

Homeowner Tutorial: https://youtu.be/QEx_AJfvZuM

Dashboard: This menu takes you back to the original screen.

My Account: This menu will show you your payment history

Make a Payment: This menu will allow you to select the payment method that best fits your needs. Choose from our automatic (no-charge) Auto-Draft Program, recurring e-check payments, one-time e-check payments and more!

My Items: This menu will show you the status of any inquiries or service requests you have made through the “Other Request” menu (see below).

My Contact Info: This menu will allow you to verify your contact information as well as indicate how you would like our office to communicate with you (i.e. via E-Mail, text, or paper).

My Login: This menu allows you to change your password to the homeowner portal.

Submit A Request: This menu gives you ways to communicate with us electronically.  Options include Billing Question, General Question, and Service/Maintenance Request.  These requests will be routed to the appropriate person to assist.   

Calendar & Events: This menu will show you your community calendar, including amenity center/clubhouse reservations if applicable.

Directory: This menu will give you a directory of your association’s Directors and Committee Members (if applicable).

Documents: This menu is where you will find your community’s governing documents, including Rules and Regulations, financials, and Welcome Packet.